Ibai – Architect
Saioa – Building Engineer
This is the first direct contact with the client and where our way of working begins.
- The client calls or writes: we register the request.
- We analyse the initial information and schedule a visit.
- A technician attends the visit. The first and most important step is to listen to the client’s needs.
- We assess the situation and provide guidance.
- During the visit, we take measurements, notes and photos.
- At the office, we prepare a clear and detailed quotation.
- We deliver the quotation and address the client’s questions.
- If necessary, we make any required modifications.
- Once approved, the project is transferred to the Execution Department.